since 1991
Founded in Lucerne, Switzerland, in 1991, OVAG International was the first company of its kind to dedicate itself to and focus exclusively on international, cross-border billing and receivables management.
As a pioneer in the business, OVAG has continuously led the way in this niche market focusing on the healthcare market. Using its own resources of multicultural, multilingual specialists working in partnership with, and on behalf of, many of the world’s best and most highly respected medical institutions, assisting to resolve disputed and undisputed international receivables.
Following our philosophy of fair, transparent and efficient services, we work every day to achieve our clients’ expectations, offering a customer-oriented approach and providing our clients with tailor-made solutions adapted to their individual needs.
Our values
Consistent quality of work
We go the extra mile and do not simply cherry-pick the easy, low-hanging fruit. We pay the same attention to all the accounts entrusted to us.
Talent pool & training
Switzerland provides an extremely rich talent pool of highly educated, motivated multilingual individuals. Our employees’ activities are conducted in house under strict supervision of a management team with decades of experience. The training provided to our employees enables our personnel to deal proficiently with any scenario that is presented to them.
Security & privacy are paramount
OVAG International is keenly aware of the data security and compliance requirements demanded with this highly specialized environment. All our training, systems and operational protocols have been developed to ensure the safety of data.
Our strengths
Brightest professionals
Experienced professionals that understand our clients’ business. Our team speaks numerous languages and has proven the efficiency of our methods and our ethical approach with excellent results for our clients.
Leading edge technology
By listening to our clients and staying at the forefront of technology, OVAG has developed proprietary software designed to successfully meet the ever-increasing service demands in this unique industry.
No hidden costs
OVAG operates on a “no collection, no fee” principle and we only receive a fee when payment is received. This eliminates up-front costs and gives you the reassurance that we are going to try our best.
Associations & Membership
Proud to be part of
