An experienced team at your service
Use our trend analysis and reporting as an extension of your business office to address daily issues concerning international patients, insurance matters, and embassy interactions.
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Billing and collection of international self-pay early-out and bad debt accounts.
Our patient billing and recovery service is a comprehensive solution tailored to efficiently recover unpaid medical bills from uninsured patients. We understand the unique financial challenges these individuals face and have designed our approach to cater specifically to their needs. We offer tailored billing and negotiation solutions, depending on individual circumstances.
Our commitment to compliance with healthcare and debt collection regulations ensures that we follow ethical and legal practices throughout the process. We maintain open and empathetic communication channels to engage uninsured patients, helping them understand their outstanding bills and explore various payment options.
By focusing on a patient-centric approach and enhancing revenue recovery, we facilitate a bridge between healthcare institutions and their uninsured patient population, ultimately ensuring that both parties benefit from the process.
Billing international insurances and Embassies. Full life cycle, including negotiations and appeals.
We expertly handle billing and claim submissions, skillful negotiations, appeals in case of denials and disputes, compliance with international regulations, and effective communication with insurance companies and embassies.
This service streamlines the reimbursement process and relieves healthcare providers of administrative burdens, ensuring they receive fair compensation for services rendered.
By offering end-to-end support and expert negotiations, our service enhances the financial health of healthcare institutions, allowing them to focus on delivering high-quality patient care.
Initiate legal action against individuals or insurances after attempting negotiation of amicable solutions.
In navigating the intricate terrain of bad debt collection, our Dispute Resolution and Legal Action services stand as a strategic resource for those who choose an alternative path. Our adept negotiators foster open communication and strategic dialogue, seeking mutually agreeable solutions tailored to the unique aspects of each case. While not a standard part of our regular collection process, our service is designed to accommodate clients who opt for a more targeted approach to recovering bad debts.
For those instances where amicable resolutions prove elusive, our legal experts step in, initiating focused legal actions against individuals or insurance entities. We diligently work to protect your interests and enhance outcomes within the context of bad debt collection. Throughout the process, our commitment to transparent communication ensures you are kept informed at every stage, providing updates on negotiation progress or legal proceedings.
We strive to reduce the impact of disputes on your operations by working towards achieving prompt and positive outcomes. Your success remains our priority, and we maintain the highest standards of integrity and professionalism in navigating the complexities of bad debt collection by choice.
Report debts to restrict access to credit and to prevent re-entry into a country.
In instances where outstanding debts persist, we understand the significance of financial obligations and how that affects medical providers economically. To encourage timely payments where clients instruct us our communication approach remains professional yet assertive when communicating the potential consequences of non-payment, including the possibility of actions which could lead to visa-related implications for the individuals involved.
Additionally, our services extend beyond debt collection. We point out the impact that non-payment can have on an individual’s credit score, providing a comprehensive understanding of the consequences and encouraging a responsible approach to debt resolution.
Location and investigation of foreign residents to obtain actionable information.
Our Skip Tracing and Asset Location Services are meticulously designed, applying advanced techniques to find individuals, identify their assets, and provide valuable financial insights.
Our team employs cutting-edge technology and extensive databases to track down individuals who may have become elusive. This comprehensive approach ensures a high success rate in locating debtors who might have otherwise proven challenging to find.
Beyond locating individuals, our Asset Location services play a vital role in understanding the financial landscape. We delve into identifying and verifying the assets owned by individuals, offering a comprehensive view of their financial standing. This information serves as a valuable tool for strategic debt recovery.
We leave no stone unturned in our efforts to locate individuals, ensuring a comprehensive approach to debt collection.
Asset Location information becomes pivotal in establishing contact with debtors and determining their financial capacity, enabling strategic and informed decision-making in the collection process.
The strength of our services lies in our exceptionally high rate of debtors found and the accuracy of our asset verification. We take pride in our ability to track down individuals, providing conclusive information on their financial capabilities.
Locate and provide the required information for an Estate or bankruptcy process to be completed.
When it comes to Probate and Estate Cases, our approach is rooted in precision and efficiency. We commence by confirming the existence of a probate case, ensuring a solid factual foundation. Once verified, our focus seamlessly transitions to the incorporation of outstanding invoices. Leveraging our proficiency in asset identification and tracing, we navigate the probate process with the intent to address unresolved accounts, contributing to a streamlined settlement procedure. Our commitment lies in delivering results based on verified information, providing effective resolutions for our clients within Probate and Estate Cases.
In the domain of Bankruptcy, our services are fact-driven and results-oriented approach. Commencing with the confirmation of the debtor’s bankruptcy status, our comprehensive assessments provide a factual basis for assertive action.
Verification of benefits for foreign patients’ international insurance policies.
Understanding the intricate details of insurance policies is paramount in the debt collection process. Our service involves thorough exploration and confirmation of various policy aspects, providing valuable insights into any constraints that may impact the resolution of medical bills.
Our commitment to efficiency is seamlessly integrated into the debt collection process. In addition to verification, we excel in facilitating swift claim processing and coordinating payments. Through the submission of precise claims and dedicated advocacy for prompt payments, we actively contribute to the financial health of healthcare providers.
Process and review patients’ applications, obtain documentation and provide a determination.
Our seasoned professionals conduct thorough analyses of debtors’ financial documents, uncovering nuances and assessing their capacity to pay or settle debts. We go beyond surface evaluations, inspecting undisclosed assets and conducting a comprehensive investigation that extends to close relatives like spouses. This holistic approach ensures a strategic and fair resolution of outstanding debts.
Educational in-service training provided to hospital staff to assist with better identification and documentation of international patients.
This training is instrumental in preventing oversights, ensuring crucial demographic information is accurately collected to facilitate smoother account management in the future.
This program goes beyond routine training, delving into the intricacies of regulations related to Protected Health Information and debt collection processes. By equipping hospital staff with this knowledge, we contribute to enhanced compliance and efficiency in managing accounts involving international patients.
Track unidentified payments to the sender and identify which invoice a payment should be posted to.
This service involves acquiring all necessary details associated with the payment, followed by a careful review to precisely identify the payment. Subsequently, clients receive detailed information, empowering them to locate and apply the payment to the correct account effectively.
Review and guide managed care departments with regards to eliminating the issue of unexpected insurances accessing contracts.
Our approach involves evaluating the details of managed care contracts. We ensure that the discounts applied make logical sense and align with the nature of the insurance. We enhance the integrity of managed care contracts, guarding against inappropriate or inaccurate discounts.
Updates regarding relevant developments impacting the recovery of healthcare accounts and the international markets.
Our International Market Updates & Events service is designed to keep healthcare providers informed and compliant with the latest rules, laws, and debt collection practices. We provide timely updates and detailed information on the current landscape, ensuring healthcare providers stay abreast of regulatory changes and industry nuances.
This service goes beyond standard updates, offering in-depth insights into the particularities of debt collection practices. By staying informed through our service, healthcare providers can navigate international markets with confidence, fostering compliance and enhancing their debt collection processes.
